Privacy Policy

Introduction

Bamiwa Technologies ("BaMiWa", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use BaMiWa's website, WhatsApp services, and related products and services.

By using BaMiWa, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Full name
• Phone number
• Email address
• Business name
• Business profile information
• Service categories
• Location information

Request Information

When using BaMiWa, we may collect information related to:

• Service requests
• Vendor inquiries
• Customer inquiries
• Communications with vendors
• Communications with BaMiWa

Technical Information

We may automatically collect:

• Device information
• Browser type
• IP address
• Usage statistics
• Website analytics data

How We Use Your Information

We use collected information to:

• Provide and operate our services
• Match customers with relevant vendors
• Improve user experience
• Respond to inquiries and support requests
• Monitor platform performance
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal obligations

Vendor Matching and Information Sharing

BaMiWa facilitates connections between customers and vendors. When a customer submits a request, relevant information may be shared with vendors for the purpose of evaluating and responding to that request.

Information shared may include:

• Request details
• Category of service requested
• General location
• Contact details where necessary

We only share information necessary to facilitate the requested service.

Third-Party Services

BaMiWa may use third-party providers including:

• WhatsApp
• Meta Platforms
• Payment processors
• Hosting providers
• Analytics services

These providers may collect information in accordance with their own privacy policies. We encourage users to review the privacy policies of third-party services they interact with through our platform.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. While we strive to protect user information, no method of transmission over the internet or electronic storage is completely secure. Users acknowledge that absolute security cannot be guaranteed.

Your Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

Children's Privacy

BaMiWa is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand user behavior
• Measure website performance
• Enhance user experience

Users may adjust browser settings to limit or disable cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when published on this page.

Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.